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Balance view (all transactions)

paanibay
Contributor

Balance view (all transactions)

I have PayPal Business. The Balance view (all transactions) is no longer showing the balance. Is it possible to restore this?

6 REPLIES 6
Machineage
Contributor

Re: Balance view (all transactions)

Loads with the same problem. PayPal have apparently 'phased out' the ability to view your running balance.

paanibay
Contributor

Re: Balance view (all transactions)

Why would they do that, apart from the obvious cynical answer?

 

It likes trying to withdraw money using Instant Transfer, the system seems to be setup as though it doesn't work, always urging you use Standard Transger instead. Why would you want to?

Kangles1
Contributor

Re: Balance view (all transactions)

I too contacted PayPal with a similar response to the Balance View showing on screen. It is a feature that I constantly use. Pulling a report download each time I just need a quick glance it time consuming.. Many times I wait 20-30 minutes for a report to be ready to download. This is not an acceptable solution which I communicated to PayPal support but it fell on deaf ears.

 

Kangles1
Contributor

Re: Balance view (all transactions)

I have literally been waiting for close to 3 hours now for a report to be ready for me to download so I can continue my work. This is just too much and unacceptable.

paanibay
Contributor

Re: Balance view (all transactions)

Yes, I'm a small trader and have a handful of transactions a day, I like to account as I go along and this adds to the work.

OutsourceFin
New Community Member

Re: Balance view (all transactions)

Also just had it confirmed form PayPal they have removed this feature.  Absolutely shocking customer service, removing features that people use.  Shouldn't be surprised from PayPal who dont give a toss about their customers, only profit.  

Now if I want to reconcile a historical balance, I have to wait up to 24 hours for an email just to get a balance.  LUDICROUS!!