Authenticity problem when trying to get access to my account.

rhodabassett
New Community Member

I’m having problems once I login it then goes to authentication page and says will phone/text but I cannot get past this just keeps calling and nothing happens?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@rhodabassett 

 

Is the phone verified on your paypal account?

Is it a mobile and not landline as only mobile used for verification.

Is it a UK issued phone?

Is it registered in your name only?


Advice is voluntary.
Kudos / Solution appreciated.
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