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Authentication

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Contributor

Authentication

Having a nightmare trying authenticate my account as paypal have my old number, spent hours on the phone only to get cut off, anyone know anyway i could contact them without any hassle

4 REPLIES 4
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Esteemed Advisor

Re: Authentication

@jimiblu 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Highlighted
Contributor

Re: Authentication

Tried that,  they're telling me to come here

Highlighted
Esteemed Advisor

Re: Authentication

@jimiblu 

 

Well nothing we can do is there !


Advice is voluntary.
Kudos / Solution appreciated.
Highlighted
Contributor

Re: Authentication

Doesn't look like it, paypal not answering phones

can't log in .....

can't change or update phone number

can't get my account  authenticated ....i 'm goosed, seems no one can help