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Attempted hacking on account

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New Community Member

Attempted hacking on account

Someone attempted to send money from my account to theres, $435.89. I didnt have enough in my account so it didn't go through, but what do I do now to make sure it doesn't happen again? do I only need to change the pw?

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Esteemed Advisor

Re: Attempted hacking on account

@multip1ex 

 

if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.


Advice is voluntary.
Kudos / Solution appreciated.