All previous transactions disappeared
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Hello,
I was looking at my previous activity on my account and then all of a sudden all of my previous transactions/payments disappeared from my summary and activity page (including both completed and pending transactions). How can I get them back?
Thanks,
Asimmonds
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What is going on i can't see any of my transactions are other people experiencing this problem
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all my activity has completely disappeared. has anyone opened a cupport ticket or whatnot?
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I just had the same problem, all of mine have come back now! Must have been an internal error.
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Same problem here, only my previous transactions did not just disappear, they never showed up at all when I logged in today. The page is blank where the listing of my recent activity should be, except for "We didn’t find any payments. Want to try again with different dates?" The date range goes from last year to today!
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Hi everyone,
I'm sorry to hear that you encountered an issue with the display of your transactions. I'm very glad to hear that it was temporary. If this happens again, please clear your browser's cookies and cache and see if that resolves the issue.
I hope this helps!
Olivia
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