Adding new credit card

Bob-f
Contributor
Contributor

I am trying to link a new credit card to my account. I went to Wallet & clicked on "Link a Card". I entered all the correct card info. I recently moved to a new address. My old address came up as my address. I clicked "Add New Address" I entered my new address info & clicked "Make this my primary address" Then I clicked "Add Address". Then a message came up saying: "It looks like your city, state & zip code didn't match" This is not correct. My city, state & zip code are correct. I'm wondering if it is doing this because my old address is in the Pay Pal system still. Any help with this would be appreciated.

Bob

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2 REPLIES 2

Purplereign1995
Contributor
Contributor
Same here can't get ahold of anyone for support???
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Bob-f 

 

Update your shipping address first and then update your billing address.


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Kudos / Solution appreciated.
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