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Adding a shipping address in Canada from mi PayPal

SOLVED
Contributor

Adding a shipping address in Canada from mi PayPal

Hi. I created my PayPal account in Perú, and trying to buy online from a Canada store in order to send a gift to my girlfriend, however, when trying to add a new shipping address, it does not allow me to add a Canadian address. Can you help me on this please?

 

 

Thanks

Pedro

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: Adding a shipping address in Canada from mi PayPal

Hi @Pedro_Aymar

 

Thank you for reaching out to the PayPal Community. You mentioned that your account is in Perú. Your shipping address cannot be changed within your PayPal account, only at checkout. If you are trying to add a shipping address at the time of checkout and you are still not able to change it, it is possible that this could be something with the merchant. The best option would be to reach out to the merchant first and check if this is an available option with them. 

 

I hope that helps! 

- Callie 

1 REPLY 1
Moderator

Re: Adding a shipping address in Canada from mi PayPal

Hi @Pedro_Aymar

 

Thank you for reaching out to the PayPal Community. You mentioned that your account is in Perú. Your shipping address cannot be changed within your PayPal account, only at checkout. If you are trying to add a shipping address at the time of checkout and you are still not able to change it, it is possible that this could be something with the merchant. The best option would be to reach out to the merchant first and check if this is an available option with them. 

 

I hope that helps! 

- Callie