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Nika121212
Contributor
Contributor
I closed off my account but didn't remove the card and I'm trying to link the card to another account but it's saying I have to remove the card first. How do I do this with the account closed.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Nika121212 

 

Only customer services can remove it from a closed account for you.

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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