Account

[Andy2003]

I cant join to my paypal account because need a verify that is me but i have a old number there so i cant get the verification code what i can do?

[kernowlass · Accepted solution]

@Andy2003 

You would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[MrSalieri]

Nice, same useless copy paste answer.

[kernowlass]

@MrSalieri 

This is a user to user community forum so please if you have better advice than mine feel free to post it.

I will wait with anticipation for a better reply than mine as you seem to think my advice 'which is all I can offer' is inadequate.

I would love to know how you would respond apart from advising them to contact customer services.

So please answer this question? If you can't do phone verification how can they log in?

I'm expecting your answer to give a perfect solution on how to do that without contacting paypal.

Waiting for your reply....................................

[Andy2003]

Ok ty i will try