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Account verification

gobc
Contributor

Account verification

I'm receiving a notice saying "We couldn't verify your info. Please contact us for more help.". My query is, how do you contact paypal, its a mystery. Can someone tell me how to resolve this.

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Account verification

@gobc 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.