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Account verification

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Account verification

I have tried vary ways to verify my acc! By paystubs By passport but it’s expired and I forgot I have no ID yet Neither nor ID only a school one not a legal one And when I try changing my name to make it match my social security it does not let me And I don’t know what to do I just want my money It’s been weeks and I’ve tried calling customer service and it’s no help idk what to do