Account verification saga

Karenkk
New Community Member

I'm at the end of my tether with this. We have a business account and sent all the verification documents requested multiple times to keep getting emails saying they need the same information again.

When you try to ring the phone line you literally can't get anyone to answer the phone. Currently on hold 10 minutes and theis is my second time trying today after giving up at 20 mins on hold earlier 😞 Is there another way to contact paypal ?

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1 REPLY 1

Sharon863
New Community Member

I am having the same problem. I have uploaded my documents several times and still receive an email asking for the information again. I have been trying to resolve this issue all week. I don't know what else to do. Any suggestions? 

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