Account temporarily locked?

[LucyWallace]

My paypal account has not been working for a long time, I have sent in my bank account details to verify my address but have had no response, My balance is showing as negative £10 but it won’t let me pay with any card and it says my account is temporarily locked. As my paypal account is linked to various places I buy from, I cannot spend any money online using my paypal account

[Goldileen]

hi @LucyWallace 

Welcome to the Paypal Community. Thank you for patience. Though our response times may be delayed, be assured we're here.

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You'll need to contact customer service in order to check your account.

Hope this helps. Please stay safe.

If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.