Account on hold

Chriscof
New Community Member

So opened business account few weeks ago but haven't registered for a number and asking for some sort if letterhead from company which again don't have. I have done a Christmas draw and have put the money into that account as not to mix it up with my personal account, but now locked and asking for these details I don't have, what should I do

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Chriscof

 

If you are not a registered company then you should have selected the 'individual' pathway.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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