Account locked - We’re sorry we could confirm it’s you. How to contact paypal without logging in?
Brach101
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Oct-03-2020
03:59 AM
Hi all, I get the error message ‘We’re sorry we could confirm it’s you’ when trying to login and am unable to get in touch with paypal. When I call it sends me round and round in a loop asking for a code to which I reply I don’t have one, then enter my phone number as requested and it again asks for the code and round it goes again. I also spoke to 2 agents on chat who were unable to help and one just disconnected me. I’m now unable to find the page where I can chat with them without logging in. I can’t believe how difficult it is to get in touch with them? Does anyone have any tips? Oh and I emailed twice but didn’t hear back!
Labels:
2 REPLIES 2
Rk200
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Oct-03-2020
05:34 AM
When did u spoke to agents ? Becuase i have a same problem and yesterday i was able to chat with them , but today there is no option on paypal website to chat with them online
Brach101
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Oct-04-2020
02:47 AM
I have since been able to contact them over Facebook messenger, I’d recommend you try that 😉
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Error - Sorry, PayPal Plus is currently not available in My Money Archives
- PayPal took money from my account because buyers card issuer took it in Payments Archives
- Getting money back from Ebay in Payments Archives
- Refund in Disputes and Limitations Archives
- Adding bank account error need to contact customer support in My Money Archives