cancel
Showing results for 
Search instead for 
Did you mean: 

Account locked-Unable to change Time Zone-Unable to Access Balance

Member

Account locked-Unable to change Time Zone-Unable to Access Balance

I recently moved back from the United Kingdom back to East Africa  Kenya

My account which was created in the UK is currently locked -After several attempts to login having forgotten my password.

Prior to that i have been unable to change the Timezone and Phone number used to setup this account  (which is required as last verification for password change).

This makes me unable to access any refunds from previous transactions.