Account limitation remove and "Confirmation attempt failed" when follow the steps.

mbetta127
Contributor
Contributor

I had a warning that there was suspicious activity on my account (there wasn't) and to change my password and security questions which I have done. I also needed to confirm my identity but when I try and do this on clicking the button, all it keeps saying is 'confirmation attempt failed, try again if you're having problems with the confirmatin process. I have tried numerous times and it does the same thing. Any way of getting round it without having to can and send some additional ID? Unable to use my paypal for anything...

 

Thanks...

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1 REPLY 1

mahdikheya
New Community Member

the same problem please help

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