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Account limitation and change account type

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Contributor

Account limitation and change account type

Hi everyone,

I am a freelancer in Fiverr who uses PayPal to transfer money. When I opened my PayPal account, I did not understand the difference between personal and business account and opened a business account. Now PayPal is asking for my business verification which does not exist. My account is now limited because of that. Is there anything I can do to solve the situation other than providing my business information(Which I don't have)?

2 REPLIES 2
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Esteemed Advisor

Re: Account limitation and change account type

@Ash106 

 

 There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.




Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Account limitation and change account type

Hi @kernowlass , Thanks a lot for your reply.

I have contacted PayPal via their Facebook account. However, I am chatting with a chat-bot there. I have also sent them a message via the message option on PayPal website.

Closing the account is NOT an option for me as I have a lot of account associated with this PayPal account and I have a good amount of money in it.