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Account help

SOLVED
Contributor

Account help

Hi I'm afraid my business has closed down , is it possible change my PayPal business account to a personal account ?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Esteemed Advisor

Re: Account help

@Emmvee 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.




Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
2 REPLIES 2
Highlighted
Esteemed Advisor

Re: Account help

@Emmvee 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.




Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Account help

Thank you