Account has an old phone number - and phone verification is asked to get to the account
FrustratedSam
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Posted on
Oct-23-2020
09:06 AM
How to solve this: My account has an old phone number that no longer is in use.
Suddenly I need sms/call verification to access my account.
In order to get to the profile, and change the number, I should be able to log in, which can't happen, as I don't have the phone number in use anymore that's associated with my profile.
I can't even send a help request without logging in!!
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