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Account frozen

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Member

Account frozen

They said they needed more information from me a valid photo ID and they froze my account I can't withdraw money I can't buy things online not only if I had to wait forever to get the money now they froze my account to my daughter's birthday tomorrow and that was the money I was going to spend on it
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Contributor

Re: Account frozen

Happened to me too! Have you sent your ID? We have had it drummed into us never to share this kind of personal info and I am not doing it - so my small business pay pal account is now frozen and I have to move to using bank transfers and credit cards instead, so inconvenient but have completely lost trust in Paypal now. A business the size of Paypal should not need to be asking customers for copies of their ID to verify who they are - unless their records have been hacked.