Happened to me too! Have you sent your ID? We have had it drummed into us never to share this kind of personal info and I am not doing it - so my small business pay pal account is now frozen and I have to move to using bank transfers and credit cards instead, so inconvenient but have completely lost trust in Paypal now. A business the size of Paypal should not need to be asking customers for copies of their ID to verify who they are - unless their records have been hacked.
