Account deletion

Ccorinthos
Member
Member
How can I delete my Paypal account?
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6 REPLIES 6

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Ccorinthos 

 

Close account checklist:

 

  1. Resolve any open disputes or account limitations.
  2. Zero out the balance.
  3. Cancel any active automatic payments.
  4. Remove financial info (bank accounts, cards).
  5. Go to Settings (cog icon).
  6. Click Close Account under Account Options section.
  7. Business accounts: Click Close Account across from Account Type.

Kudos & Solved are greatly appreciated. 🙂
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Ccorinthos
Member
Member
I don't have that option in settings, which is why I started this thread. I guess I will have to contact customer service. 🤬
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Spider-Pig_05
New Community Member

Every time i try to do that it says there is an error and that i need to go here

 

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Ccorinthos
Member
Member
This is not an answer to my problem. Please check that you are on the right thread.
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Ccorinthos
Member
Member
In order to resolve a limitation, it wants me to provide my ID. Obviously I'm not going to do that, when I no longer want the account. Issues like these are why I don't want to use PayPal.
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PayPal_Sriraj
Moderator
Moderator

Hi @Ccorinthos and @Spider-Pig_05

 

PayPal accounts cannot be closed while there are unresolved issues with it. You can contact PayPal Customer Service if you want help with resolving the limitation on a PayPal account. 

 

You can call PayPal Customer Service or reach out to them via Facebook or Twitter.

 

I hope that helps.

 

Sriraj

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