Account deletion
Ccorinthos
Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jan-13-2020
04:36 PM
6 REPLIES 6
sharpiemarker
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-13-2020
04:46 PM
Close account checklist:
- Resolve any open disputes or account limitations.
- Zero out the balance.
- Cancel any active automatic payments.
- Remove financial info (bank accounts, cards).
- Go to Settings (cog icon).
- Click Close Account under Account Options section.
- Business accounts: Click Close Account across from Account Type.
Kudos & Solved are greatly appreciated. 🙂
Ccorinthos
Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-13-2020
04:52 PM
I don't have that option in settings, which is why I started this thread. I guess I will have to contact customer service. 🤬
Spider-Pig_05
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-13-2020
05:09 PM
Ccorinthos
Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-13-2020
05:11 PM
Ccorinthos
Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-13-2020
05:12 PM
In order to resolve a limitation, it wants me to provide my ID. Obviously I'm not going to do that, when I no longer want the account. Issues like these are why I don't want to use PayPal.
PayPal_Sriraj
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-17-2020
10:13 AM
Hi @Ccorinthos and @Spider-Pig_05
PayPal accounts cannot be closed while there are unresolved issues with it. You can contact PayPal Customer Service if you want help with resolving the limitation on a PayPal account.
You can call PayPal Customer Service or reach out to them via Facebook or Twitter.
I hope that helps.
Sriraj
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- I can't add funds to my wallet in My Money Archives
- Uploading with Bancontact doesn't work in My Money Archives
- it says that I cant transfer the money to my Paymaya account? why is that? can someone help me? in My Money Archives
- Capitec south Africa withdraw in My Money Archives