Account access

Oleh1199
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I can't add any card I see massage "Your account access is temporarily limited" I press to "provide information" down. After that I see "We want to confirm that the information in your PayPal account is accurate as we noticed some suspicious activity in your account. To understand this better, we will require some information from you" I added the photo of my passport - status "complete" And I added photo of my card - status "submitted for review" HOW LONG I NEED TO WAIT TO USE PAYPAL??? I've already been waiting for a few days...

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kernowlass
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@Oleh1199 

 

Depends how busy they are and when they get around to your turn in the queue, you could contact for an update?


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kernowlass
Esteemed Advisor
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@Oleh1199 

 

Depends how busy they are and when they get around to your turn in the queue, you could contact for an update?


Advice is voluntary.
Kudos / Solution appreciated.
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Oleh1199
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How can I contact? I can't find anything..(
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Oleh1199
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I can't find where I can speak with a human (
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Oleh1199
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Help me
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Oleh1199 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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Oleh1199
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Facebook will be the best I'll try
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