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Account Verification -Please enter a valid date

New Community Member

Account Verification -Please enter a valid date

Hi, i cant verify my paypal account because it cant verify my account i want to enter dd.mm.yyyy but if i try enter <removed> i get message "Please enter a valid date". I cant contact support because i always get response from robot, but not from real person.

3 REPLIES
New Community Member

Re: Account Verification -Please enter a valid date

Hi,

 

The solution is, that you must switch the language back to english. I'm from Hungary, and in Paypal "HU" was the date format yyyy.mm.dd. 

I switched to english, so the date format will be dd/mm/yyyy.  It was not with a "." but with "/" spaced. 

The programing of the translating of the date format is bad. 

 

A realy bad error from Paypal...

New Community Member

Re: Account Verification -Please enter a valid date

Lol... This is really embarassing and unprofessional for paypal. Thanks for your help!

Member

Re: Account Verification -Please enter a valid date

September 2018 and problem is still going on. After writing few emails, getting automated response. Calling to support without any help. Your advice helped me. 

It's really embarrassing to see such company with issues like this.