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Account Verification -Please enter a valid date

New Community Member

Account Verification -Please enter a valid date

Hi, i cant verify my paypal account because it cant verify my account i want to enter dd.mm.yyyy but if i try enter 15.01.1994 i get message "Please enter a valid date". I cant contact support because i always get response from robot, but not from real person.

2 REPLIES
New Community Member

Re: Account Verification -Please enter a valid date

Hi,

 

The solution is, that you must switch the language back to english. I'm from Hungary, and in Paypal "HU" was the date format yyyy.mm.dd. 

I switched to english, so the date format will be dd/mm/yyyy.  It was not with a "." but with "/" spaced. 

The programing of the translating of the date format is bad. 

 

A realy bad error from Paypal...

New Community Member

Re: Account Verification -Please enter a valid date

Lol... This is really embarassing and unprofessional for paypal. Thanks for your help!