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Account Help

SOLVED
New Community Member

Account Help

How do I change my date of birth? I accidentally typed it in wrong when I created my account.

1 ACCEPTED SOLUTION

Accepted Solutions
Esteemed Advisor

Re: Account Help

@Erica30 

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
2 REPLIES 2
Esteemed Advisor

Re: Account Help

@Erica30 

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Moderator

Re: Account Help

Hi @Erica30,

 

Thanks for bringing your question to the PayPal Community Forums!

 

Unfortunately, there isn't a way to change your date of birth in your PayPal account on your own. You would need to contact customer service for additional assistance with that change, as per the advice provided by @kernowlass


- PayPal_Rich

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