Account Downgrade

Frisian
Contributor
Contributor

How long does it take to downgrade an account?  I emailed the customer service about it how many times but I did not get any feedback from them. Now, I cannot withdraw/transfer my funds since my bank is a personal account. Please anyone who could help.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Frisian 

 

Account type should not affect withdrawals unless your bank account name does not match your paypal account name.

If so then you could try withdrawing to a card instead, which is an option in your country.

As for how long it takes to downgrade it shouldn't take that long so your best bet is to...........

 

contact Customer Service via Facebook or Twitter for an update.
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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Kudos / Solution appreciated.

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5 REPLIES 5

erik11747
Contributor
Contributor

 maybe a few days if its not your fault. 2 weeks 3 weeks

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Frisian
Contributor
Contributor

Thanks.

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erik11747
Contributor
Contributor

no problem

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Frisian 

 

Account type should not affect withdrawals unless your bank account name does not match your paypal account name.

If so then you could try withdrawing to a card instead, which is an option in your country.

As for how long it takes to downgrade it shouldn't take that long so your best bet is to...........

 

contact Customer Service via Facebook or Twitter for an update.
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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Frisian
Contributor
Contributor

Thanks Sir. 

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