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Accidentally turned my Personal Account into Business Account...PLEASE HELP

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Accidentally turned my Personal Account into Business Account...PLEASE HELP

I kept getting a notification asking me to provide info to verify my Personal account.
I thought it was a bug or something after providing that info and still being told I needed to verify my account so I changed to a business account and now I can't go back and they still keep asking NOW FOR EVEN MORE INFORMATION which I can't provide because I am not a business...
Because of COVID 19 I am not able to get a hold of any representatives...and they don't answer any mail...
PLEASE HELP!