Accidentally changed my account to a business account now my paypal is softlocked
teemul1
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Posted on
Jul-01-2021
10:30 AM
It keeps asking me to put more information about my non-existant business, kinda impossible to use the site now and would appreciate some help
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kernowlass
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Jul-06-2021
01:58 PM
There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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