Access to my account
Mystro
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Posted on
Nov-28-2019
09:24 PM
I have a trouble to access to my paypal account. I have the email and the password but when i tries to access, paypal one more verification step to get to my account. The problem i forgot all those information i ever made a update to my information. There is any way to access to my account without passing by credit card number or securit questions? Thank you
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PayPal_Siobhan2
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Dec-03-2019
03:12 AM
Hi Mystro,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
I'm afraid if you are unable to complete the verification to access the account you will need to contact our Customer Support team by phone. You can locate the contact number for your account by selecting "Help" at the bottom of any PayPal page. On the next page select "Call Us"->"Continue as a Guest". The contact number, as well as the opening hours for our Customer Support team, will be provided to you.
- Siobhan
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