Acces denied on this server, can't log in

cocofeliu
New Community Member

Hi everybody,

 

I've been having this issue, for a couple of days: I'm getting this error message from the browser (any browser. Chrome, Safari ...) 

 

You don't have permission to access <removed>

 

and obviously can't log in. If I log on from a different place: office, or mobile or another modem it works fine. Seems like my Home IP has been blocked somehow. 

 

Has anybody had some experience with this, and how to solve it?

 

Thanks + best regards!

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi cocofeliu, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

I am sorry to hear you are unable to access the PayPal account. Please unplug your wi-fi router box, leave it unplugged for about 5 minutes before plugging it back in. Once it has rebooted, please try and access the PayPal website again. 

 

- Siobhan 

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