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About for my 1st account in paypal

New Community Member

About for my 1st account in paypal

Hellow po ! Can i ask a question how do i change my password of my 1st (first) account if the registered phone number in my paypal account is lost with my phone ?? I don't know how to resolve my account .. in my first account ib my paypal i already linked my bank card 😢 but i can't opened my first account . Can you all help me to settle this problem 😢 ?
1 REPLY 1
Moderator

Re: About for my 1st account in paypal

Hi @Ariesyra,

 

Oh no! If you're not able to access your phone number registered to the account, you'll need to reach out to us by phone, Facebook, or Twitter so that we can assist in getting the password reset. Hopefully this is resolved for you soon!

 

- Ashley M


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