2 step verification process

[323562]

I can't get into my account I know my password so when it goes to log in it does not let me because it sends a 6 digit code to my old phone number that i don't have please any one need advise already talked to customer service i updated my phone number but when I try to log back in it still send a 6 digit code to my old phone number with again I don't have anymore

[PayPal_Martina]

Hi @323562,

Thank you for your post and welcome to the Community Forum!

If you cannot complete the verification step provided by the system, I would recommend giving us a call and complete the process with one of our agents over the phone. If you would like to call in, you can find the correct phone number for your country by clicking 'Help & Contact' at the bottom of the PayPal homepage and by clicking 'Contact us' and then 'Call us'.

I hope this helps.

Martina