This long-running thread will celebrate its second anniversary in a few weeks with new posts regularly added, complaining that account holders are still being denied access to their accounts because they do not have a mobile to receive text messages to complete SCA second level verification.
Why is this still happening?
With the exception of PP every UK financial service company is already set-up for SCA, all give their account holders a choice of method to complete level 2 verification.
Paypal is still contravening UK FCA Guidelines by not providing any other reliable, workable method of completing SCA.
More to the point, as the date when PSD2 / SCA becomes a mandatory requirement in the UK is still not until 14/9/21, why is PP denying anyone access at all.
By now we all understand that PP would much prefer all account holders to buy a mobile. They've tried the thinly veiled threat of "Use of your account may be interrupted" if you don't register a mobile number. They've carried out the threat to many in the hope that it will push them into complying and panic others into doing the same. They're now trying bribery "download the App and we'll give you £5".
Isn't it about time that PP came clean. If it wants to become a Mobile Only service, it should say so clearly and without equivocation. It should give a date after which use of PP will only be possible using a mobile and allow everyone not able to to comply, to make other arrangements.
