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shand50194
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Posted on
Feb-21-2020
05:19 PM
I created a second profile for my other account but I the password does not work? I tried to reset it but the phone number is a number that got disconnected. Can't do it by that number called PayPal they said we don't understand? I just want it deleted the new account II created how can I delete it? Or will it be deleted if I don't use it?
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PayPal_Siobhán
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Feb-25-2020
10:01 AM
Hi @shand50194,
Welcome to the community and thank you for your post. It sounds like you created a second PayPal account. If you are still unable to log in, the quickest way to have this resolved is to call us directly using the 'Help & Contact' option at the bottom of any PayPal page. We will be able to manually verify your details, help you get logged back in and update the phone number to avoid this happening again.
Hope this helps,
Siobhan
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