Unable to access old Paypal Account

Romelo
Contributor
Contributor

Hi,

 

Good Day!

 

Is there anyone can assist me to access my old Paypal account?

 

I tried to follow the instructions on how to retrieve my old account. Unfortunately, when I receive the code thru my email, it will send another code to my old mobile number which is already expired and I don't have any access to it. When I tried to contact paypal customer service, their department is already closed. 

 

This is my ongoing issue for the past few months and I want to retrieve my old Paypal account as I don't want to create multiple accounts under my name.

 

Can someone assist me on this.

 

Thank you.

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2 REPLIES 2

Rivie40300
Contributor
Contributor

Here’s the number for PayPal support <removed> in the United States I had to write because they removed the number when I put in in numbers format I had the same issue my account was linked to an old phone number that they were sending a verification code too. I called the above number and spoke with a PayPal rep and got the issue fixed. They removed my old phone and added my new phone to my account.

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Romelo
Contributor
Contributor

Hi,

 

Thank you for replying.

 

Unfortunately, the number you provided was removed.

 

"Here’s the number for PayPal support <removed> in the United States I had to write because they removed the number when I put in in numbers format I had the same issue my account was linked to an old phone number that they were sending a verification code too. I called the above number and spoke with a PayPal rep and got the issue fixed. They removed my old phone and added my new phone to my account."

 

 

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