Sorry, we can't confirm it's you

Raemirahmia
Contributor
Contributor

Hi! I tried to log into my account but won't let me anymore. Whenever I try trouble logging in - I allows me to put the email address and has a green check mark on it - then when I ask to send or reset the password to my email associated to my email it won't let me and will say sorry we can't confirm it is you. I tried many times but still won't let me. I still have a balance on my paypal account. I hope you could all help me! please!

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