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Osamudiamenken
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Posted on
Apr-28-2020
09:20 AM
Hello good evening please I have been having a problem with this account since last year I can't access it because of the email I use on it those not correspond with my document email information and I have relocated from my first city and address is also changed and now am ask to verify my account with my ID and address which I don't have what ex can I do please I need help
1 REPLY 1
Per_Camp
PayPal Employee
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May-01-2020
07:25 AM
Hi @Osamudiamenken ,
Welcome to the PayPal community and thank you for your post.
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You'll need to contact customer service in order to assist you with your concern.
https://www.paypal.com/us/smarthelp/contact-us
Hope this helps. Stay safe!
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