Name change

Veronika21
New Community Member

Hello, I wanted to pay the bill via pay pall and found that I needed to update my credit card information. But that doesn't work, because I had a wedding and my card is for a new surname, which has not yet been changed on pay pall. I sent a request to change my last name, including the required documents. Once my last name has changed, it should be possible to update my card information and make a payment. The seller is waiting. Please, can you inform me how long it takes to change pay pall the last name?

Thank you
Veronika

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Veronika21 

 

That would depend on how busy they are and when they get around to your turn in the queue to be honest.


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Kudos / Solution appreciated.
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