Incorrect information for sign up at starting time

Johnsonxv24
Contributor
Contributor
Please can someone help me, I signed up PayPal account using unknown information at the beginning and already received fund on the account and now I want change the unknown information to my correct information please what should do because my money is on PayPal and I don't know how to withdraw my money, because now limit are placed on the account?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Johnsonxv24 

 

If the name on the account is not a name that was ever your legal name, it is not likely that a name change will be possible. Names can be changed on an account in the following circumstances:

 

A legal name change

A minor misspelling

And in the case of an account for a registered business, a change in the designated contact for the company.

 

Changing from a fictitious name to a legally recognized name is not something that is supported. If the account is not currently limited, you may wish to close the account and open an account using the correct information.


Advice is voluntary.
Kudos / Solution appreciated.
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