I can't get into a account I haven't used for over 3 years
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I can't seem to log in to my account I not used for over 3 years it keeps saying problem our end
- Labels:
-
Login and Password
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Paypal do close un-used accounts so maybe thats the case with yours?
Best to check with c.s.
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- I have to wait 24-72 hours? in Disputes and Limitations Archives
- Solution for PayPal asking for bank/ credit card upon payment for example on EBay in Payments Archives
- Account limitation in Disputes and Limitations Archives
- Money transfer to bank account in My Money Archives
- Non-US Taxpayer verification with different name in Disputes and Limitations Archives