How to change my username

Charlee35
New Community Member

I set up a money pool ages ago and paypal has now used the money pool name as my username so my username seems to be <Removed> for everything- which obviously I don't want but I can't find any way of changing this. Any suggestions?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Charlee35 

 

If the name on the account is not a name that was ever your legal name, it is not likely that a name change will be possible. Names can be changed on an account in the following circumstances:

 

A legal name change

A minor misspelling

And in the case of an account for a registered business, a change in the designated contact for the company.

 

Changing from a fictitious name (or, as in your case, a name unrelated to your legal name) to a legally recognized name is not something that is supported. If the account is not currently limited, you may wish to close the account and open an account using the correct information.

 


Advice is voluntary.
Kudos / Solution appreciated.
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