HELP HOW TO CHANGE MY NAME

maybelle123
Contributor
Contributor

Hi, My name is Maybelle,
I send to paypal my ID to change my name on paypal. because the name on my paypal account is "Yuri <removed>" but it can't change the name. helpppp plsssss

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PayPal_Olivia
Moderator
Moderator

Hi @maybelle123,

 

I'm sorry to hear that you're running into an issue with changing the name on your PayPal account.

 

It's very important only to use accurate information in the creation of a PayPal account. If you used a different name that is either the name of another individual or a fictitious name, the name will not be able to be changed. Only legal name changes from a name that you were legally identified by to a new name that you are now legally identified by are allowed. If your account is not currently limited, please close the account and open a new one under your correct name. If the account is currently limited, I regret that the limitation will not be able to be resolved because the name on the account will not be able to be validated.

 

I hope this helps clarify.

 

Olivia

 

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