Fraudulent ebay purchase but cant log in to Paypal

I recently recieved notification from Ebay that a purchase has been sent to me that I didn't make. I tried to log into my paypal but I couldn't and it also isnt letting me change my password. It says there is a problem on their end. I created this different paypal account because I cant log into mine. I am freaking out because I can't speak with anyone from paypal and it seems like there is someone in my PayPal account who is **bleep** around with it. What do I do?
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