Confirm your U.S. taxpayer status - But not a citizen

BrettJB
New Community Member

I am asked to 'Confirm your US taxpayer status', but the problem is that I am NOT a US citizen.  I am an Australian, and think I originally created the account when traveling in the US.  I have funds in there I need to access, and it is also connected to my personal email account.  How can I resolve this?

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@BrettJB 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

Unlikely you will be able to access the funds from a U.S paypal account if you are not in the U.S so your best bet is to ask the 'senders' of the funds to open disputes for non receipt of item to get their money back and then open a paypal account in your own country and ask them to pay to that one.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.