Close account

Pain1
Contributor
Contributor

How do I close my PayPal account

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1 ACCEPTED SOLUTION

Accepted Solutions
9 REPLIES 9
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Pain1 

 

https://www.paypal.com/us/smarthelp/article/FAQ1215


Advice is voluntary.
Kudos / Solution appreciated.
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Narayanlal
New Community Member
Please help My PayPal account is not closing this problem solved
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montrus
Contributor
Contributor

I'm not able to close my UK account, no replies from PayPal for weeks. No way to contact them. Please Help PayPal!

 

Screen Shot 2020-04-30 at 7.04.39 am.png

 

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burgerboy9
New Community Member

same thing for me, i have been trying for a month now. did you manage to close your account?

 

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Robiulhasn214
Contributor
Contributor
My paypal account close
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unsnappy
Contributor
Contributor

Yes I am stupid. I do not understand how to close my account. It says to be sure I have removed all the money from my account but I don't know how that is done--one option is to send it to an email address but how is money sent to an email address??? I am not too thrilled about giving PP my bank account number, given all the trouble I have had with PP. Furthermore, under Summary, there is an amount of money in US dollars. But at one point when PP actually had people talk to customers, I was told some of my money is in British pounds. Is the amount shown in dollars on the Summary page including the pounds? Are the pounds in another secret location and I have to track that down?

Also I read someone else's query saying he had not removed his bank account number from his account before he closed it, and now it is causing problems. If I provide a bank account number where they can send the money, how would I remove the account number so as not to have problems? What about removing credit card numbers?

Help!!! Please!!

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PayPal_Donna
Moderator
Moderator

Hi unsnappy,

 

Welcome to the PayPal community and thank you for your post.

 

You can close your account by completing the steps listed here.

 

-Donna

 

 

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4366
New Community Member
I go to that link and there is no steps.
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em105
Member
Member

Please help me to close my account. I don't understand how to do it. I tried to follow the steps, but it sends me to customer service. Any idea why and what I can do for closing my account? 

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