Welcome to the PayPal community and thank you for your post.
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You'll need to contact customer service in order to assist you with your concern.
Hope this helps. Stay safe!
you can click the link below or call our customer service for further assistance.