donate button - email address error message!

crossingnh
Contributor
Contributor

I can't get our donate button to work!  All i get is this error message when trying to use the button on our site:

 

We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com.

 

help!!

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1 REPLY 1

Misty11
Advisor
Advisor

Hello crossingnh, 

 

Welcome to the Forums. 

 

Are you still getting this error message? If you still are you may want to make sure your email address is linked and confirmed on your PayPal account. Let me know if you need any additional help.

 

Smiley HappyMisty

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