WAS ABLE TO ADD LOGO TO INVOICE!!!
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Hello!
I am very happy to say that I got this **bleep** thing to work!! Okay, here is what I did.
I did resize using their specification of 200wide. Photoshop automatically reduced the length to 63. Whatev. I don't loaded it and, low and behold, that freakin' box with the x.
HOWEVER, here is what I did and let me know if this works for you, I FILLED IN THE INVOICE ANYWAY and SAVED IT AS A TEMPLATE!! There is a prompt that asks you 'Do you want to save this as a template'? I clicked 'Yes' and named it.
Okay, THE **bleep** X was still there so, I JUST REMOVED IT, DOWNLOADED AGAIN, AND VOILA!! IT SHOWED UP!!
THEN, I MADE SURE TO SAVE IT AS THE SAME TEMPLATE. SAME NAME. JUST RESAVED IT!! **bleep** THING WAS STILL THERE!
I hope this works for you!! I was frustrated to and just decided 'Eh, let me see what happens'. And, it worked.
Maybe their program doesn't allow the picture to be shown UNTIL YOU SAVE IT AS A UNIQUE, PERSONALIZED, TEMPLATE.
HOWEVER, PAYPAL ---- WOULDN'T IT BE NICE TO TELL US THAT!!!
Peace All,
Los Angeles
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Hi -
I am happy you were able to finally get the logo to work. We actually had a bug that was causing the trouble where some of the time the logo upload wasn't working.
The logo issue is now fixed. You should now be able to upload a logo in the future successfully without an seeing a broken "X" graphic or a "Sorry you can't upload your logo" error.
We are so sorry for the inconvenience and frustration this caused.
Sincerely,
Kristen
Product Manager, Invoicing
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