Virtual Terminal Problems

Labeshops
Contributor
Contributor

For several weeks now, I've occasionally gotten this error message, but since last night, its on every order I run. Worse, is that the transaction is acutally going thru, though I have to recheck this by seeing if it's showing in my overview or not (and charged a customer twice before I realized it).

 

Check your information

Some of your information may be missing or incomplete. Please check the following items:

  • We can't process your transaction right now. Try again later.
Sometimes I have to hit submit twice to get the order to process, but usually it has actually gone thru.
Anyone else having this issue?
I've tried clearing my cache, rebooting, etc. but just cannot get rid of it. Wanted to give everyone else a headsup so you don't overcharge customers 😞 Monitor your balance carefully and check received payments or overview after every process attempt.
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