Unable to authorize payment: This transaction cannot be processed at this time. Please try again...

closeoutserv
New Community Member

I have a site that uses PayPal Website Payments Pro. We are continually getting an intermittent error of orders not going through. Here is a sample error:

 

Unable to authorize payment: This transaction cannot be processed at this time. Please try again later. (10764)

 

From my reading, it appears the PayPal API is busy and timing out. Anybody know what the problem or solution is to this issue?

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1 REPLY 1

Misty11
Advisor
Advisor

Hello closeoutserv,

 

The error code 10764 result is "This transaction cannot be processed at this time."  Please try again later. as you stated, if you are still getting the error code you may want to go to www.paypal.com/contactus and call PayPal directly or file a ticket on your account at www.paypal.com/mts 

 

You can find all API error codes here for future reference.

 

Misty

 

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